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For almost every business, data is an enormously valuable commodity that drives its growth and innovation. Analyzing the data - which is constantly generated from various business activities can provide hidden insights that can help a business to perform better.
General Tokenization Manifesto proposes a standard to conduct ICO and STO so as to empower the ICO community to be self policing so that the problems faced in the ICO domain today, such as scams and high fail rate of ICOs can be solved.
This whitepaper says about how businesses can transform using artificial intelligence to achieve better profits and operational efficiency. It also explains the challenges in adopting AI in the digital transformation for businesses.
Blockchain—a new technology that has gained astronomical popularity on the back of the rising wave of cryptocurrencies may prove to be the panacea for all the pain points faced by the participants of a supply chain/logistics system.
This complete ICO checklist is prepared based on our experience in launching several successful ICOs, including few of the fastest ‘sold out’ ICOs in the world. An ICO campaign can be overwhelming or easy as a pie, depending upon how well we have planned, listed out what has to be done, and how well we execute it.
This whitepaper talks about the key technology challenges that today’s retailers face and by exploring its usability, we shall see how blockchain based solutions can help the retailers to build up an efficient business.
This white paper discusses some promising use cases for blockchain in healthcare industry which capitalizes on its qualities, the problems faced in the healthcare industry and how Blockchain can be used to create solutions
Blockchain – the technology that is expected to be the storehouse for 10% of the world GDP by 2025 is no longer in its conceptual stage.
Everything you know about the retail industry is changing. It's not a surprise but if you’ve been watching closely, you must have noticed the changes are in its best pace than ever.
DxBEx is a crypto asset exchange which makes it possible for a person to buy, sell or exchange crypto assets for other digital currency or traditional currencies such as Dirham
Blockchain based certification solution which replaces institutions with a tamper-proof infrastructure of trust to hold the reputation of a certification
Helping them drive their business with forward thinking technology advisory and solution consulting services
Creating success stories and defining moments for our most elite customers
For Dubai Land Department
For Abu Dhabi National Exhibitions Company
Blockchain based solution for EDUVALUE
An in-store AI solution for Etisalat
Ausfinex is a crypto asset exchange and payments platform
Automation using AI, Computer Vision
Solution based on AI, genetic algorithms
An in-store Conversational AI for Retail
A P2P marketplace for intra-grid clean energy exchange
AI-based solution built for Monger E-commerce
An advanced trading platform built for DxBeX
A solution built for Ministry of Finance, Dubai
Smarter conversational tool
An out-of-the-box custom clothing industry.
A smart living environment
Hybrid AI conversational suite built for Botzup
Digital Signage & Enterprise Customer Acquisition Software
Best Room. Best Price. Best Experience.
Easy Navigation with wayfinding application
Best rooms. Best Price. Best Experience.
VR apparel design
One-stop platform for all home repair
The client was Dubai Land Department, a department set up by the government of Dubai to optimize land usage for economic and social development and plays an administrative role as the national land registration authority, managing land sales, leases and allocations.
The conventional method of land registry management comes with a lot of inefficiencies and shortfalls. For example, incidents like natural calamities or disputes between different parties over title ownership of property could have an adverse impact on construction projects. The government and contractors have to wait until these issues are investigated and resolved. Moreover, the system is rife with corruption and inefficiencies. Even though the land registry system is digitized, the audit process takes a great deal of time since the ownership records, ownership history, mortgages data, etc are hard to collect. Completing a land registration is a time-consuming process, and there can be a gap of several months between the completion and registration. During this period, legal problems as well as fraud can be a threat to the whole system and can affect the whole efficiency of the system.
⊗ Increased occurrence of double selling of the real estate
⊗ Many of the process happening in a land transaction is not transparent to the national agency and other stakeholders.
⊗ The current system is slow and inefficient at registering land transactions.
⊗ It takes 3-8 months to receive the bill of sale and process the title ownership change.
⊗ Recurrent issues caused by document forgery, flawed or incomplete paperwork, and foreclosure defects continue to be a problem for all stakeholders
The client put forward the requirement of a platform to mitigate the problems they faced in the land registry department, which are; document forgery, double selling of the real estate and the lengthy process for real estate audit. The platform should also enable real estate transactions to be monitored and to access the ownership title history of a property.
Leveraging on the blockchain technology, the problems faced in the land registry management can be mitigated. For our client, we built a blockchain-based land registry management platform. The solution incorporates many benefits of blockchain technology, such as the tamper-proof history of transactional records, so that no one can tamper with or forge a record of their own and these records can be viewed by authorized parties at any time. This will create a single source of truth of ownership status and history of a property. Since the land transactions are executed through crypto transactions, the possibility of double-spending/double selling was eliminated. The buyer can be assured of the provenance of the land and the location of the plot, thereby reducing the potential for disputes and the costs and time involved for any given transaction. The solution enabled seamless management of stakeholder identities and facilitated near real-time traceability for each transaction. The automation offered by smart contracts has streamlined the recurrent processes such as tax payment, mortgage payments, etc.
⊗ No need for physical archives of contracts and files.
⊗ No possibility for double selling of the real estate
⊗ Increased resilience and redundancy of the transactional data in the land registry
⊗ Faster and more transparent transactions
⊗ Greater security for users of the system, in part because validation of the purchasing contracts and ownership can be done independently from DLD
The platform attaches a property title to a crypto token. The token will store the land registry details like the GPS coordinates, current owner details, etc. The exchange of token between two parties can be tracked for each transaction. In a transaction, when a property is sold or transferred, the transaction output belonging to the previous owner is marked as ‘spent’ and simultaneously, TX output belonging to the new owner is created. In such a scenario, if someone needs to identify the titleholder of a property, they can easily go through the transaction history starting from the first transaction and stopping at the ‘unspent’ transaction output.
For the solution, we used Hyperledger Fabric, which is an open-source enterprise-grade permissioned distributed ledger technology (DLT) platform, designed for use in enterprise contexts. Permissioned blockchains operate a blockchain amongst a set of known, identified and often vetted participants operating under a governance model that yields a certain degree of trust.
⊗ The fabric has a highly modular and configurable architecture, enabling innovation, versatility, and optimization for a broad range of industry use cases.
⊗ The Fabric platform is permissioned, meaning that, unlike with a public permissionless network, the participants are known to each other, rather than anonymous and therefore fully untrusted.
⊗ It supports pluggable consensus protocols that enable the platform to be more effectively customized to fit particular use cases and trust models.
⊗ It enables the privacy and confidentiality of transactions.
⊗ Eliminated the possibility for double selling of the real estate
⊗ Eliminated the need for storing physical archives of land record
⊗ Real-time visibility of the status of property and sale deed with access to entire transaction history
⊗ Estimated 30% reduction of administrative costs by eliminating manual processes
⊗ Estimated 25% increase in land investments
Abu Dhabi National Exhibitions Company (ADNEC) owns and operates the Abu Dhabi National Exhibition Centre, which is the largest exhibition venue in the Middle East. The company helps other businesses and organizations to host exhibitions, conferences, and other events. By facilitating the required human resources, amenities, travel facilities, seminar halls, exhibition booths etc, the company offers end to end support for conducting exhibitions and other events.
Due to several inefficiencies in handling the exhibition operations, ADNEC was losing a part of its profits for mishandled activities and improper facilities allocation. The major factors which resulted in the profit loss are as follows;
⊗ Three security guards were dedicated to observing the live video stream from the CCTV cameras to identify security threats, facility requirements, etc. However, the guards frequently miss out to identify actionable items.
⊗ 20 to 30 employees were required to monitor the crowd and facilitate arrangements required by the crowd at different venues within the premises.
⊗ The identification of recurrent visitors was not possible. In some scenarios, recurrent visitors caused considerable profit loss to the company. Such as distributing take-away kits etc. Moreover, incentivizing recurrent visitors can help increase the customer retention rate but since the identification of recurrent visitors was not possible, the company could not optimize its operations to make more profit.
⊗ Real-time data about the events and exhibitions were not available. Managers have to wait for hours to get data such as total participation, facilities requirement, etc
⊗ Facilities management was hard because of the lack of data about the crowd traffic. For example, a washroom has to be cleaned once in every 30 people use the washroom. However, the inability to track the usage count, facilities management was not efficient.
In this scenario, the company was exploring the various options it had to optimize the internal operational efficiency so as to reduce the profit loss.
Emotyx is an AI-powered video analytics suite that delivers actionable insights from a real-world video. It offers a digital brain to the CCTV infrastructure of an organization to help them ‘see’ opportunities to optimize its operations or to do more sales. Emotyx uses computer vision technology and a patent pending machine learning algorithm to detect customer traffic, abnormal events, customer emotions, in premise user journey tracking, etc from real-time videos. Emotyx suite can be customized according to the specific needs of an organization for real-time tracking of aforesaid events to help the organization to improve its business operations.
⊗ Can be installed on top of existing CCTV infrastructure
⊗ It requires only minimal computational power.
⊗ Identifies precursor events, allowing for timely intervention.
⊗ Learns automatically, with no need to manually define and constantly adjust rules.
⊗ Scales to suit any size of video surveillance operations.
Considering the offered benefits, ADNEC decided to implement Emotyx on their business premises. The software was plugged into the existing CCTV infrastructure of the company without altering the existing surveillance mechanism.
⊗ Emotyx facilitated efficient security surveillance for the company. The feeds from the CCTV cameras are analyzed by the Emotyx’s machine learning algorithm to identify security threats and take appropriate actions such as notifying the nearby security guard.
⊗ Emotyx’s crowd analytics monitored the movement of the crowd in the premises and displayed data such as the total number of people present, arrived, left, total employees present in the venue, region of high and low traffic, occupancy details of halls, booths, etc. Management was able to make data-driven decisions for the arrangements of facilities.
⊗ Emotyx facilitated the identification of recurrent visitors attending the exhibitions. Management was able to reward/block recurrent visitors based on the nature of the exhibitions and potential implications.
⊗ Emotyx made facilities management very easy for the management team. Management was able to automate many of the orders for various processes.
Below is a detailed breakdown of the process followed by ADNEC
By the implementation of Emotyx, company A was able to reduce the operational costs by 10% and Reduced the number of staffs from 100 to 40
EDUVALUE is the leader in ERF, EduTrust Consulting and Quality Assurance in Singapore. By offering options to outsource entire departmental functions, Eduvalue disrupts the traditional, dated methods of running schools.
The authenticity of academic certificates is a question of trust. Most of the certificates issued fail to hold its value due to easily available fake certifications. This tampers the reputation of organizations and causes a huge blow to their credibility. A recent survey has shown that 82% of employers and recruiters do not ask for certificates during the interview processes due to the fact that those certificates cannot be authenticated. Background verification of potential employees is also a Herculean task for organizations as often, they have to employ external agencies to carry out this process for them. This hinders the trust factor between the candidates and the organization and can incur a major loss of time for both parties. However, these background checks are still a human process and are prone to errors. Our client wanted to build a solution to this problem.
The client put forward the requirement of a certification platform that can be used by universities and other certifying organizations to issue certificates. Moreover, recruiters and auditors should be able to verify the authenticity of a certificate on the same platform.
For our client, we built a blockchain-based platform for the issuance and verification of certifications. The Blockchain-based certification solution offers a tamper-proof infrastructure of trust to uphold the reputation of a certification. The certifying authority, be it a college or a course provider, can create and issue a digital certificate secured using encryption, on the public network. The students or recipients can access the certificate on this immutable public network and can print out the certificate if they wish. Moreover, prospective employers can verify the certificate using a Decentralized Clearing Number (DCN) to verify the authenticity of the certificate. Since these certificates are stored on a network that audits itself, it is impossible to tamper with the certificates or create fake ones. This solution empowers individuals to hold their own official records and share them directly with others.
⊗ Simplified Verification of Certificates
⊗ Immutable storage of certificates
⊗ Easy access to certificate information
⊗ Effortless verification escalation
⊗ Streamlined exchange of information
⊗ Seamless validity authentication
⊗ Immutability- The certificates stored cannot be edited or tampered with by any third party
⊗ Seamless Transfer- The certificates can be transferred easily with the click of a button
⊗ Traceability- Authenticity of the certificate can be easily verified and only the authentic certificates pass the verification test.
We built an instore AI conversational tool to boost the in-store sales at Etisalat. AI conversational tools are interactive applications designed to automate communication tasks. In particular, it can successfully replace salespeople or offload a significant amount of the work from them.
Active salespeople are one of the key factors that ensure the smooth operation of in-store sales activities. They provide relevant information to customers who walk into the store to help them find what they are looking for. Availability of such resources and the training time required are some of the challenges faced by store management. Along with that, there’s also the fact that today’s ‘customers’ prefer to engage with a digital sales concierge rather than dealing with a real person and this is backed by recent research studies.
In-store AI conversational tools are the perfect customer support option for in-store sales. The solution we built for our client is a kiosk-based, in-store conversational tool. Customers to the store can interact with the device to seek information about the products they want. The system delivers meaningful, quick information to the customer which in turn enhances the user experience for the customers. The system also has face recognition to identify the repeat customers so that it can recommend new offers and suggestions.
The system is built with robust Natural Language Processing (NLP) and Natural Language Understanding (NLU) algorithms to facilitate life-like interactions with the user. It also has speech-to-text and text-to-speech engines so that the system can provide instant answers to common questions customers may have when examining products. The system helps the management to retain and re-engage customers by sending personalized messages as well.
Ausfinex is an Australian based fiat-crypto exchange company that facilitates a buyer to purchase, sell or exchange crypto assets for fiat currencies quickly and securely.
Liquidation of cryptocurrency is very popular in the financial world since 2016. Apparently, the process of conversion from crypto to fiat is time-consuming and incurs a high degree commission rate at the same time. Additionally, the threat of cyber attacks and hoax exchange boards has made traders go through a lot of hassle in the process of their crypto exchange. This presented an opportunity for our customer to build a user-friendly and secure crypto asset platform which supports a wide range of crypto-fiat pairs.
The client put forward the requirement of a platform to solve the problems faced in the fiat-crypto currency exchange platforms, which are
⊗ The time consumption involved in the conversion of fiat to crypto
⊗ The high commission rates charged by the middlemen
⊗ The threat of cyber attacks has to be reduced.
For our customer Ausfinex, we built the crypto asset exchange platform. The system is built with enhanced security, order book trading and facilitates higher liquidity rate for a trader. It also offers prominent features such as flexible trading, cybersecurity insurance and state of the art security. The application offers simple to navigate user interface and integration of various payment methods and advanced reporting options. The platform is built with high-security standards for maintaining the funds secure and prevent any security attack. The platform enabled the users to no longer need to go through the hassle of converting their currency through BTC, ETH, USD, or EUR to access other cryptocurrencies, as a wide range of crypto and fiat currencies are available on the Ausfinex platform. The platform’s native token, the Ausfinex Coin (AFEX), will provide users a 50 percent discount for fees on trading, brokerage, and coin listings.
⊗ Payments Platform: The payment platform will allow everyday users to send and receive money in any of the supported currencies for both fiat and cryptocurrencies, in any combination.
⊗ Coin Launcher: Build and launch your ICO or blockchain project with us and we will guide you all the way, from idea to exchange listing.
⊗ OTC: Which offers a highly personalized service to help high-volume traders execute large block trades. Suitable for hedge funds, private wealth managers, and high net worth individuals.
⊗ The platform was able to provide support for users to quickly trade more than 100 crypto coins.
⊗ It was able to reduce cyber attacks, as the platform produced state of the art security features.
⊗ The users felt safe as the funds stored in the wallet is protected with security features like biometric access and multi-signature wallets
Our client is a prominent bank in Indonesia, headquartered in Jakarta. This bank has more than a thousand branches all over the country.
Signature forgery is becoming very commonplace in the banking industry. A fraudster forges a legitimate account holder’s signature to withdraw money out of their bank account. If a bank pays out based on a cheque with a forged signature, it is liable for the loss of the account holder. This is why a bank employs several workers to verify the signature in the submitted cheques.
The workers analyze the signature provided in the cheque, compare it with the signature copy stored in the bank database and verify the authenticity of the signature. Our client had employed 6-12 employees for signature verification in each branch. However, manual signature verification is time-consuming and susceptible to human errors. Moreover, the number of people required for the signature verification process was too high and that meant more costs.
Our client consulted us for a solution to make the cheque clearance process more efficient. The business requirements were to build software that can automate the cheque clearance process and its integration with the existing banking management system should be accomplished with ease.
⊗ Automate the signature verification process
⊗ Integrate with existing BMS software
Considering the challenges faced by our client, and based on their business requirement, we developed a computer vision based signature forgery detection system. Using computer vision, the solution was able to learn textual patterns in scanned images or in actual document visuals. The system uses deep learning algorithms to compare it with the original signature to identify even the minutest variations.
There are situations when one might not be able to sign the exact same way as the sample available with the bank. AI systems are cleverly engineered to identify and measure this mismatch percentage and determine whether it is, in fact, a genuine signature that simply has a minor difference from the original one. This greatly improves the reliability of such systems as it does not cause inconvenience for genuine signatories.
Verification of a customer’s signature for approval of loans, disbursal of cards and other related information can be made easy by cross-examining and comparing with originally approved signatures within bank records. This is especially beneficial in preventing fake signatures on cheque leaves and withdrawal documents which would reduce financial fraud to a great extent.
Hybrid AI is a combination of machine intelligence being continuously improved and validated with human supervision. The entire concept of Hybrid AI revolves around the single fact that human and machine intelligence are not meant to be adversaries but complementary forces that join hands to deal problems more systematically. In this model of AI, we cannot exactly term the final decisions made by algorithms as autonomous. The system is trained with the assistance of a human to arrive at a decision after any processing activity.
After each iteration of the data, the AI system automatically calculates a confidence score for the decision made. This score is the basis of determining how well the system is guaranteeing an accurate result. A low confidence score indicates that the result produced does not guarantee accuracy and thus the system needs human supervision. After imparting the training, the system is again made to determine autonomous decisions and the confidence score is again calculated. Only when the confidence score is fully satisfactory, will the system be allowed to make standalone decisions. In our solution, when analyzing a signature, in case of being unable to decide its authenticity, the system would escalate the case to a human supervisor. Moreover, the system built on hybrid AI is able to learn from the decision made by the human supervisor.
Following are the benefits offered by the computer vision based signature forgery detection system;
⊗ Reduces the time required to verify the signature authenticity
⊗ Reduced the manpower requirement for signature verification
The solution was able to deliver great benefits to the organization. Following are the key results of implementing computer vision based signature forgery detection system in our client’s bank.
⊗ Reduced the manpower requirement in one branch from 12 employees to 2 employees
⊗ Reduced the cheque signature verification time by 70%
Our customer was a prominent logistics company operating primarily in the US. For a logistics company, it is crucial to follow an optimal resource planning, as they have to manage hundreds of containers, carrier trucks, courier vans, delivery routes, and laborers on a daily basis. Our task was to provide our client with a solution, to optimize the efficiency of their resource allocation and job scheduling.
Resource allocation or resource planning is the process of assigning and managing assets of an organization to meet and support organizational strategic goals. The business followed it’s intuition in resource planning which quite often failed to be profitable. Figuring out the right resource allocation plan was the major problem faced by our client and they wanted to have a solution to help with the management of tangible assets such as hardware to make the best use of intangible assets such as human capital.
The client was looking for a solution that could consider all the parameters like
⊗ Resource planning to ensure the most efficient allocation of resources across various organizational structures, to bring in complete efficiency in delivery with an efficient workforce.
⊗ Route analysis and efficient route implementation to offer consumers with timely delivery and thereby increase the overall efficiency in functioning, parallelly deploying the most cost-effective methods
⊗ Timeline analysis and meeting methodology to make sure that all operations are efficiently carried out in pre-specified and anticipated timelines for deliveries, thus eliminating any non-relevant delays in delivery plans.
We designed an intelligent resource allocation algorithm that would be able to consider different factors like the available capacity of a particular resource while mapping the consignment to the most ideal resource for the planning, routing, and scheduling of resources. We designed a system based on genetic algorithm, which has the capacity to select the resources judiciously, striking a balance between over-burdening and idle time. The algorithm is an ideal solution to combinatorial problems with multiple objectives. It has the flexibility to address complex issues, as there could be instances when the number of activities, resource types, and execution modes increases in a resource allocation problem. The genetic algorithm can be effectively used to minimize the costs that arise from over-allocation of resources, everyday resource fluctuations, and exceeding project deadlines. We recognized that a system based on the Genetic algorithm is the ideal solution for optimization problems with constraints.
The projected results indicate a considerable improvement in resource efficiency. An added advantage of our design was that it took into consideration constraints like schedule planning, capacity planning, and route optimization, and allocated the resources intelligently. This resulted in more orders being fulfilled in a shorter span of time. Feedback from the managers shows that the efficiency of the whole logistics set-up has improved after following such a design for resource allocation. Most importantly, the solution helped to avoid the under or overutilization of staff in the organization. The effective resource management solution has also helped in assessing how well the resources have been utilized on a daily, weekly, or monthly basis. By allocating resources judiciously not only can the management evaluate resource utilization, but also identify skill shortages and training requirements. A centrally managed system for resource allocation will help companies to reduce administration costs, and replace outdated systems. The biggest advantage as seen in our existing clientele is the enhanced earning potential and better customer relationships.
⊗ Efficient tracking
⊗ Optimized scheduling
⊗ Timely delivery
⊗ Reduced timelines
The results showed a drastic improvement in resource efficiency. An added advantage of our design was that it took into consideration constraints like schedule planning, capacity planning, and route optimization, and allocated the resources intelligently. This resulted in more orders being fulfilled in a shorter span of time. Feedback from the managers shows that the efficiency of the whole logistics set-up has improved after following such a design for resource allocation. Most importantly, the solution helped to avoid the under or overutilization of staff in the organization. The effective resource management solution has also helped in assessing how well the resources have been utilized on a daily, weekly, or monthly basis. By allocating resources judiciously not only can the management evaluate resource utilization, but also identify skill shortages and training requirements. A centrally managed system for resource allocation will help companies to reduce administration costs, and replace outdated systems. The biggest advantage as seen in our existing clientele is the enhanced earning potential and better customer relationships.
The client is a global retail chain that sells a wide range of consumer products. They were seeking newer options to deliver unmatched customer experience and thereby, to boost the sales.
Salespeople and customer care executives are the key factors that ensure the smooth operation of sales and customer care activities in a retail store. Businesses relied on sales concierges to engage with customers. They address the customer’s concerns and provide relevant information to customers to help them find what they are looking for. However, when the number of visitors to the store increases, retailers have to deploy more sales concierges to assist them. This solution is not scalable nor efficient since more manpower is needed. The business needs to spend a large amount of time to train the workforce to make it ready to interact with the customers. And among customers, there is an increased demand and adoption of self-help service. This is because it is easier, less intrusive and quicker than any other method.
⊗ Customers want personalized, relevant experiences that cater to them.
⊗ Customers spend 7 minutes on average until they can find a sales concierge.
⊗ When a customer doesn’t get the information they are seeking, there is a high chance that they would leave the store without making a purchase.
⊗ Retailers need to deploy sales concierges and this is a recurring expense.
The client wants a complete solution that solves many of the challenges in a retail business such as improving customer satisfaction, providing a good shopping experience and increasing customer retention.
The solution we built for our client is a ‘Retail conversational AI’ where customers can interact with the conversational AI to seek information. The retail conversational AI can engage in a human-like conversation with the customer. The system can deliver a more personalized experience and care through natural human-like conversations to the customer. It also provides a direct and straightforward path for customers to sort out the problems, address concerns and seek any information by engaging with the conversational AI. The Retail conversational AI can automate some of the tasks and can replace human labor or offload a significant amount of work from them. Moreover, the in-store AI assistant can provide timely, accurate, and tailored answers to the users.
⊗ Decreased needs for the manual staff or human sales concierges.
⊗ Improved efficiency and driving intelligence for sales and customer service teams.
⊗ Customers can have the information they need when they need it.
⊗ Human labor can be allocated toward more challenging work.
The system is built with robust Natural Language Processing (NLP) and Natural Language Understanding (NLU) algorithms to facilitate conversation more naturally and coherently, adding a human element to conversations. The tool can easily identify user’s intent in real-time and provides faster resolution without any typical delay. It also has speech-to-text and text-to-speech engines so that the system can provide instant answers to common questions customers may have.
With the implementation of retail conversational AI, the client was able to support and scale business teams in their relations with customers. The system can provide meaningful and quick information to the customer which in turn enhances the user experience for the customers. It also leads to increased sales as customers were able to find the right product in a short time.
⊗ 53% reduction in customer drop-off
⊗ 12% increase in customer retention
⊗ 17% increase in sales
With advanced retail conversational AI, businesses can increase sales and customer loyalty by improving the customer’s experience. Such tools can help reduce customer service costs by 30%. Retail AI assistants can provide timely, accurate, and tailored answers to the users. Instead of deploying staff to man help desks to interact with customers, a retail conversational AI can rise to the challenge and provide 24/7 interaction with your customers. Gartner.Inc predicts that by 2020, customers will manage 85% of the relationship with a business without interacting with humans.
The Blockchain energy grid project provides an online P2P marketplace that facilitates the exchange of clean energy directly between customers without the involvement of intermediaries. This is achieved through an automatic digital trading process made possible by Ethereum smart contracts on a permissioned blockchain (Monax/Quorum).
This project integrates a meter reading function which saves data from the user’s meter directly onto the blockchain. The trading platform will pay the token to producers once the product is delivered and those transaction details are saved on the blockchain as well. Onboarding and identity management of the buyer as well as producers are also a part of it. There is also an option for selecting buyer and producers.
When smaller producers of renewable energy, that is with rooftop solar panels and home wind turbines generate surplus energy, that is shared back with the grid. The implementation of blockchain can allow for a significantly more efficient and highly transparent trading system that would allow producers to sell surplus energy to each other, rather than sell it to the grid. This could potentially allow for the metering system to directly record a tamperproof certificate onto the blockchain as a shared and encrypted ledger. This would do away with all the middlemen and the high transaction costs associated with the buying, selling, and verification of the certificates.
Our customer, Monger is an e-commerce company based in the USA. The e-commerce platform provides a unique opportunity for its customers to pay back the education loan debts with the credits earned with each purchase they made through the platform.
The e-commerce platform lists hundreds of products from different vendors. Vendors upload the product images in bulk and Monger has to assign many employees to work for weeks to classify the images based on products. This process was very much time consuming and costly. They wanted a system which would automatically bin/classify same images together.
We built an image classification tool based on machine learning algorithms to compare two product images and to find the degree of similarity between the two. Keypoints were extracted from the images and then matched to calculate the degree of similarity. Similarly, the product names are compared to calculate their differences and thus a final score was assigned. The solution was able to classify thousands of product images with a high degree of accuracy. This has reduced the time required for product image classification from weeks to around an hour. Eventually, the manpower required for the tedious job was cut short from many to one and the platform was able to updates the products much faster.
DxBeX is a Dubai based crypto asset exchange which makes it possible for a trader to buy, sell or exchange crypto assets for other digital currency or traditional currencies such as Dirham.
The tokenization of assets has become very popular in the financial world since 2016. However, most of the crypto asset exchanges charge very high fees and latency time for completing a transaction. Additionally, the absence of a crypto asset exchange which accepted Dirham has created a void for traders from the Middle East, especially Dubai region. This created an opportunity to build a crypto asset exchange which supported multiple cryptocurrencies and Dirham at the same time.
We helped DxBeX to build their crypto asset exchange. The exchange provides reliability, highly secure environment, and advanced order types like stop-loss orders for the trader. It also offers high liquidity, low fees, fast funding, margin trading, etc. The application offers simple to navigate user interface and integration of various payment methods and advanced reporting options. The platform is built with high-security standards for maintaining the funds secure and prevent any security attack.
A successful transaction involves the foreign currency being sent to an account with a native currency. Once an account is established, the user confirms their account. Lastly, the transaction is automatically completed. In short, the cryptocurrency exchange app can be automatic with the exception of one step: the recipient needs to designate the wallet in a new account as “confirmed.”
This project was done for the Ministry of Finance, Dubai.
The client wanted a solution to handle their meetings across different locations by managing the meeting rooms, schedules, facilities and authorized entry for meeting invitees. They want to make the process of conducting a meeting seamlessly. To that end, an application was developed to handle all dependencies so that the meeting organizer does not have to worry about each and every detail.
The project comprised of 2 components, a web-based meeting management application, and a KIOSK based visitor management application. The system featured functionalities to schedule meeting based on room and facilities available, sending out meeting invites, etc. The kiosk-based application enables the authenticated entry for meeting invitees. The kiosk module has hardware integrations for the camera to identify the person, meeting access card printer and Emirates ID card reader. It provided an intuitive interface to meeting visitors to find meeting details as well as a wayfinding solution. The application made it easier for them to schedule meetings based on the suggested time slots in the available venues with required facilities.
Cossist is a Holland-based AI product company focusing on customer experience management solutions and instant communication.
Cossist is setting a new standard in customer experience. When most of the management solutions focus on managing customer experience after the fact, Cossist wants to take the path less trodden of ensuring a great customer experience “before the fact”.
For Cossist, we built a versatile mobile platform which organizations can leverage to diffuse a customer’s concerns at the point of occurrence. We built an AI conversational tool which can be used by organizations and businesses to provide quick information to their customers. This is an easy to set up conversational tool and only needs to be fed with existing information about the organization or business. The AI system is capable of processing questions asked by the user and reply with a personalised answer that is derived from the information obtained from the PDF documents, brochures or notices. Cossist mobile platform provides an end to end customer engagement platform covering multiple touch points to improve customer experience.
Shimble, one of our prominent customer in Australia is a marketplace with trusted tailors around the world, combining their expertise with online convenience.
Visiting a tailor in Australia is expensive and time-consuming. Moreover, the possibilities of getting a ready made shirt or suit to fit perfectly to a person who is using it is very unlikely. Our client wanted to solve this problem.
Shimble is a marketplace where tailors can join and list their apparel products and fabrics. As a customer, a person can use the Shimble platform to select the desired fabrics and to design apparels ( shirt, pants, vests, suits, jackets etc ) according to his style preferences and in a perfect fit. A customer has the option to add his body dimensions to visualise in a real time 3D rendering to see how the apparel would fit him.
We built the application using WebGL and created a proprietary server side WebGL rendering technology to provide a high-performance rendering for the application. We have also built a nice e commerce platform in Shimble for design, purchase, payments and also product tracking. The easy to use CMS has enabled Shimble to manage their business very effectively.
Teral is an India based company providing home automation solutions.
Our customer wanted to build an IoT solution which would enable a user to control the electronic devices in his house right from his mobile devices and connected with different sensors to provide a smart living environment to the customer. Moreover, he wanted this solution to be affordable to all categories of the market.
We built them an IoT application which helps a person to control all electronic devices in his home from any mobile device or web. The technology was so cutting edge and the implementation cost was much less compared to other alternative solutions. This low-cost technology has enabled Teral to double their sales and revenue, bringing them forefront ahead of their competitors in the home automation industry.
The success of a business website is defined by its ability to engage potential customers and the best tool for customer engagement is an AI conversational tool that can provide quick access to all the information a customer seeks. Unfortunately, not every business can afford to deploy an AI chatbot on their website. The infrastructure cost and set up the process of deploying a chatbot is a major deterrent for most of the e-commerce, promotional or organization websites. Accubits Technologies in partnership with Hong Kong-based solutions company, Customindz have built a platform that can be used to easily enable AI chatbot on their websites.
Botzup is a web-based platform that can be used to integrate the AI chatbot functionality to websites. The Botzup dashboard can be used to easily integrate the chatbot to the website and to configure different chat scenarios. Built on the AI chatbot engine by Accubits, Botzup presents a natural chat experience to a potential customer by providing several services right from the chat interface.
Sheikh Khalifa Specialty Hospital is a leading medical facility in the Emirates and a referral center for the Northern Emirates.
Having a very vast hospital premise spread across six floors, most often patients coming to the hospital are exhausted by finding a way to the doctor room or a lab. Getting lost inside hospital premises without the knowledge of the proper way to the destination. This distress faced by patients was a big concern to the hospital authorities and they needed a solution for this.
We built a kiosk-based wayfinding application for SKSH to help their visitors to reach their destination with no hassle. The application is directory listing of all the points of interests like doctor rooms, labs, lifts, etc in SKSH providing a 3D wayfinding for the entire area. A user can search for any destination, view more details about a destination, navigate to a particular destination and view the path with a walkthrough video. The user can find the shortest path from his current location to various points in various floors. The user can search for different facilities and departments available in the hospital. The application has both English and Arabic version. Easy to use intuitive application has helped all visitors to find the right path to their desired destination and helped the authorities to avoid all the chaos.
Kiosks and digital signages have helped several shopping malls and other industries to grab attention from more prospecting customers. One of our prominent client in middle east having around 200 Kiosk devices in his shopping malls. The only thing disgraceful about the kiosk devices is the hassle to update the content in the kiosk. For example, if the client wanted to add an extra banner during Ramadan days, he has to allot several technicians to update the kiosks one by one. Demanding quite a deal of manpower and time. This has driven the client into frustration and to seek us to build a solution for it.
DISIGN is the name of solution we built for the problem of our client. Disign lets you publish messages, media and alerts to displays, desktops, room signs, web pages and mobile devices throughout a facility, across campus or to multiple locations in different cities. It is simple and easy to deliver uniform or unique messages to everyone in an office, school or a hospital. It redefines the way enterprises develop, deploy and maintain Digital Signage & Enterprise Customer Acquisition Software. Using Disign, one can create easy to deploy applications in windows, mac, Linux, android, iOS, windows phone, web or Blackberry in just one click. Disign is built with cutting edge content management, analytics & learning platform to provide a seamless interface to handle all device’s content from a single place with ease.
Tinggal is one of our prominent clients from Indonesia. It provides Gold Standard stay experiences in independent hotels ranging from budget rooms to luxurious villas for business and leisure travelers. At Tinggal, people are committed to providing seamless services using our advanced technology and stringent processes to ensure a gold standard quality in service, convenience and hygiene.
Indonesia being one of the prominent tourist attraction in Southeast Asia, plenty of tourists and travelers were inflowing and the demand to find a decent stay option near to places of interest were high.
We built the web application for Tinggal, which enabled its customers to access the details of different hotels across the country on the web as well as mobile interfaces. It is also integrated with location maps and payment gateways for a seamless experience and a customer can even take a virtual tour through the hotel room, to experience the room in detail. Tinggal also provides a list of standard amenities for every customer to have a perfect stay throughout their travel. We built the system with an easy to use inventory and stock management system which helped them to update the system very frequently.
Centrepoint is a leading shopping mall for fashion apparels suited for an entire family.
Having vast store premises spread across multiple sections like men’s apparels, women’s, kids etc., made the customers feel exhausted during shopping while navigating their way to the right section they want to shop from. Wandering through the wrong section without knowing the way to the desired apparel section was a waste of time and decreased user experience for the customer. This distress faced by customers was a big concern to the store authorities and they needed a solution for this.
As a secondary vendor through IXfocus, we built a kiosk-based wayfinding application for Centrepoint to help their visitors to reach their destination with no hassle. The application is a directory listing of all the different apparel sections inside Centrepoint mall, providing a 3D wayfinding for the entire area. The user can search for any section, view more details about a destination, navigate to a particular destination and view the path with a walkthrough video. The user can find the shortest path from his current location to various points in various floors. The user can search for different facilities and departments available inside the mall. Easy to use intuitive application has helped all visitors to find the right path to their desired destination and the authorities to avoid all the chaos.
Tinggal is one of our prominent clients in Indonesia. Tinggal is a budget hotel network in Indonesia which provides multiple standard stay options throughout hotels and resorts.
Tinggal being one among the leading budget hotel network in Indonesia had a lot of visitors each day, our client wanted to provide a new experience to the visitors of Tinggal website’s visitors to get more details of the hotel rooms they want to book.
We built a VR application for Tinggal which enabled the platform visitor to take a virtual tour of the hotel rooms they wanted to check in by seeing and experiencing every detail of the hotel in depth. This solution has boosted the customer experience by many folds. This VR solution for experiencing the 360-degree view and other details of a room a customer wants to book have added many values in increasing the quality of the platform.
Shimble, one of our prominent customer in Australia is a marketplace with trusted tailors around the world, combining their expertise with online convenience.
Shimble being one among the leading custom apparel design platform, had a lot of visitors each day and our client wanted to provide a new experience to the customers of Shimble to feel more details for apparel they have designed
We built a VR application for Shimble which enabled the platform visitor to take a closer look on the designed apparel to see and feel every details and depth of it. This solution has boosted the customer experience by many folds. This VR solution for experiencing 360-degree view and other details of custom apparel a customer designed have added many values to increase the quality of the platform.
GITEX is the largest technology exchange and marketplace for the Middle East & Africa held annually in October at the Dubai World Trade Centre. The traffic inside GITEX is so large that a person can literally get lost in between thousands of stalls and points of interests. The unmanageable traffic and visitors who lost their way were a headache for the authorities. They were desperate for a solution to manage all visitors and to easily lead them directly to the stalls they are looking for.
The traffic inside GITEX is so large that a person can literally get lost in between thousands of stalls and points of interests. The unmanageable traffic and visitors who lost their way were a headache for the authorities. They were desperate for a solution to manage all visitors and to easily lead them directly to the stalls they are looking for.
We have built a kiosk-based wayfinding application for GITEX to help their visitors to reach their destination with no hassle. The application is directory listing of all the stalls available in the Gitex providing a 3D wayfinding for the entire area. A user can search for any stall, view more details about a stall, navigate to a particular stall and view the path with a walkthrough video. The easy to use intuitive application has helped all visitors to find the right path to their desired destination and helped the authorities to avoid all the chaos.
Easy Home Fix, one of our prominent client in Indonesia is an easy mobile platform with hundreds of qualified and rated fixers across various categories to satisfy all repair and maintenance needs of a household.
Getting a skilled professional for repair and maintenance needs for houses was very hard in Indonesia. Realizing that it is not due to lack of fixers but a lack of a unified platform to connect fixers to their customers.
The application we built, named as Easy Home Fix provides a one-stop platform for all home repair and maintenance needs. The platform accommodates a list of hundreds of qualified fixers, which helped to tremendously reduce the wait time for a handyman to turn up. As a customer, one can choose the fixer based on quotes, ratings, and reviews to receive the best service for his requirement. Within the first few months of the launch of EHF, registered fixers have completed fixes worth $100,00+.
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