ACCUBITS BANKING AND FINANCIAL SERVICES SUITE
AI FOR BUSINESS TRANSFORMATION
The landscape of the business world changes every day. Artificial Intelligence can help a business increase sales, improve customer experience, automate work processes, provide predictive analysis, etc.
Cost savings and increased productivity
A recent study by Juniper research reveals that by adopting blockchain technology, financial institutions can save over $27 billion on cross border transactions settlement by 2030. Blockchain will also lead to cost reductions of up to 49% within a couple of years.
GROWTH ACCELERATING TECHNOLOGY SOLUTIONS FOR FINTECH SECTOR
Enhancing Customer Experience
Deliver the best experience to your customers using hybrid AI conversational tools. Hybrid AI is a combination of machine intelligence being continuously improved and validated with human supervision. The burgeoning Fintech sector is expected to be among the major adopters of these systems, allowing for a highly personalized conversation with the customer, based on various aspects such as gender, age, ethnicity, and region, while assisting the user with purchasing a product.
AI powered Robotic Process Automation
AI in RPA is a great choice for financial service providers to streamline processes and improve performance and reduce costs considerably. With the right guidance, any high-volume, low value process oriented task can be automated at ease. For example, automating signature authenticity verification in cheques.
Efficient Customer Loyalty Programs
Blockchain-based loyalty programs can be built from the ground up or around existing programs to facilitate an efficient and customer engaging loyalty programs for enhancing customer experience. Crypto loyalty tokens are proven to be more effective in building customer retention as compared to traditional methods.
More Efficient Cross Border Transactions
Over the last few decades, there has been a steady rise in cross-border payments. Blockchain is the future of cross-border payments. Businesses that incorporate blockchain will have a distinct competitive advantage over the competitors who stick with the status quo.
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AI for Effective Customer Retention
Every day you are open for business is another day you think about how you can keep your customers interested in your products. While the quality of the products is a factor, customers value to their shopping experience even more. An AI-enabled customer retention systems can do wonders for your business in this scenario.
AI for Enhanced Customer Experience
AI can sharpen the way you look at your customers' demographics, behavior, psychographics, etc. Simply put, it is set to transform the way businesses approach customer service and ensure that the customers keep coming back.
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RPA is software that copies human behavior or actions, whereas AI is a broad term where a machine simulates human intelligence such as sensing things, making deductions and communicate. The keywords here are – actions vs intelligence. This article should help you confidently differentiate between RPA and AI particularly in the context of automation.
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